Complexity and Knowledge Management Navigators…
How do you solve really big problems? Simple, substitution!
We love to ask big questions; questions that fundamentally cannot be answered. The following video, from The Hitchhiker’s Guide to the Galaxy, sums up our propensity for battling with Fundamentally Unidentified Questions (FUQed) – How do I do Knowledge Management; how do I understand complexity; what is the answer to life, the universe, to everything?
The problem is that our brains don’t like to deal with the abstract; we find it, “tricky”. If we ask too big a question, the system automatically short-circuits and the brain responds with an answer to a less ambiguous question; something less abstract; something that can be understood. The brain substitutes…
What are our future challenges? Becomes… What are our challenges right now?
From here we engage in a more reflective form of thinking, using the familiar as a platform to provide insight into the original question.
So, next time you are looking for the meaning of life ,or how to ‘do’ Knowledge Management, simplify the question and then reflect on the emergent answer to draw inferences for the bigger question…you might be surprised by your own answers!
Or you could just try to build Deep Thought… though s/he might still find the answer a bit “tricky”