Learning lessons from history (Why ask why)

We expend so much time, effort and money in capturing the past as a way to look forward and yet I would argue that all too often we get it wrong. We talk about creating dialogue, about lessons learned, about architecture for sense-making and yet we seem to have forgotten to ask a fundamental question, [...]

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Formalising water cooler talk

  I’ve been speaking a lot with Brian Moon from Perigean Technologies about the need for KMers to formalise the water cooler;  the talks that happen through not-so-chance encounters that take place at the fount (or font, depending on your preference) of all knowledge, the water cooler. …Every office space has its expert, its own [...]

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KM is as simple as SAID: A sense of perspective

I’ve been involved in some interesting discussions this week, all brought about by my blog on the D-I-K-W hierarchy.  It has inflamed the debate around what knowledge is, what KM is, and the fact that you just cannot manage knowledge.  KM is a Gordian Knot and, in my opinion, we spend too much time and energy [...]

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KM chat and the perfect cup of coffee? Henley, Kuwait, Helsinki, Indianapolis, Washington DC, Bogota, Norfolk (VA) and Los Angeles

Hello all, I’m travelling quite a bit over the next few months and I have built in some free time, if anyone would like to meet up and chat all things knowledge, learning and management: Henley (UK): February 28th – March 1st Kuwait: April 23rd – 25th Helsinki:  April 26th – 28th Indianapolis: April 29th [...]

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Go Simplify Complexity!

Okay, bear with me and the oxymoron in the title [and I am not trying to take on the Cynefin model here ]…this is going to be a bit dizzying, but I’ll get there! Late last year I attended a session at KM Asia, hosted by Stuart French, looking at the ancient game of Go, [...]

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Technology is a response, not a point of departure!

Time for my regular Sunday blog and I find myself as frustrated as ever – so, forgive me, but this is a little bit of a rant this week — nothing to do with being nervous about Ireland Vs Wales in the 6 nations this afternoon (come on Wales!) [Edit.... we won 21-23] Two articles landed [...]

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The evolution of Knowledge Management? No, time to evolve the D-I-K-W hierarchy!

The problem with KM is that it has become a catchall for technology conversations that, being honest, are nothing more than information management systems that, in our opinion, are arbitrarily elevated to knowledge status through the hierarchy of Data-Information-Knowledge-Understanding-Wisdom.  So, in the name of knowledge, get ready to spend more money on technology in the [...]

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